Before adding any product/ service user needs to set ‘Service Types’ which is required for adding services to the portal so that it can be easily identified or speed up the search process.

Steps to Add Service Type

Step-1: Accessing Service Types

• Login Admin Portal> Navigate to Products & Services
• Select Products & Services Types

Step-2: Adding Service Type

Click "+ Add New" tab to create service type

Step-3: Creating Service Types

Fill out the required fields:

• Service Title* (clear, descriptive name)
• Status* (Active/Inactive)
• Product Description* (detailed explanation)

Step-4: Select save Tab

Save functionality will add products/service type to service catalog

Key Management Features

Service Type created are managed by these functionalities :

• Status(Active/Inactive): Controls visibility and availability
• Archive(Yes/No): For historical record-keeping, it archive option for outdated services
• Default(Yes/No): Sets standard service types

Action Tab:

A)-Edit Function

• Allows modification of existing service type details
• Update service title, description, and status
• Make real-time changes to service configurations
• Maintain service accuracy and relevance

B)-Default Value Setting

• Designate a service type as system default
• Automatically applied to new service creations
• Streamlines service setup process
• Ensures consistency across platform

C)-Archive Capability

• Safely store inactive or discontinued services
• Maintain historical record of past services
• Prevent accidental deletion of service data
• Access archived services when needed for reference